Payment Options
Internet-banking deposit
Regular bank deposit
Credit card
Personal cheque
Money order

When you proceed through our check-out, you will be told all the information you need to know about these payment methods – for example, our BSB and account number (for bank payments), or our address (for cheque and money-order payments).

If you choose credit card you will be directed to a secure PayPal page. You do not need to be a PayPal member. For your security and ours PayPal is currently the only way we accept credit-card payments. It is also the only payment method we accept from buyers outside Australia.

For Australian customers, we accept personal cheques and money orders. However, we cannot send your goods until the cheque or money order has been cleared by our bank. This process usually takes three working days.

Cheques and money Orders must be made out to “Tasmania Shopping Online”.

Postage Options
Regular post within Australia:
Registered post within Australia:
Express Post within Australia:
Air Mail International:
Sea Mail International:

When you proceed through the check-out, you will be asked to select one of the postage options.

We do our best to protect your goods. Most orders will be shipped in a strong protective package.

We take the utmost care to ensure your goods arrive safely. But we do not accept responsibility for parcels damaged or lost in the post.

If you select the registered-post option, your order will be automatically insured to the value of AU $100 (Australian customers only). This also allows us to keep track of your parcel in transit. We will keep a record of your Registered Post number. If you require it, simply email us: service@tasmaniashop.com.au.

Extra insurance charges may apply for orders over AU $100. If this is the case, we will email you with more information after you have proceeded through the check-out.

Insurance is available for most international destinations. If you would like us to insure your order, tell us by email after you have placed your order. We will find the cost for you, and you can pay for insurance separately.

International insurance varies from country to country, so we cannot be more specific than this.

Your order will usually ship within 24 hours of us receiving your payment. You’ll be informed via email the date your parcel shipped. Click here to read Australia Post’s estimated delivery times for regular and registered post. Click here to read about the post codes included in Australia Post’s next-day Express Post service.

Goods and Services Tax (GST)
Tasmania Shopping Online invoices include GST for Australian customers only. Overseas customers will notice a reduced price after they choose their country for shipping.

Refunds and Returns
We are extremely proud of everything Tasmania offers, and have a strict policy of never sending products that we would not use ourselves.

If for some reason you are not happy with your order, please email us immediately so we can discuss a solution.

In most cases, we will be happy to refund the cost of a product that you believe is different or of a lesser quality than the sample shown on our web site. You may also exchange it for another item, or request a credit on your next order from us.

However, we will not refund the cost of postage and packaging.

Please choose carefully when you are shopping, as we do not normally give refunds if you selected the wrong item or changed your mind.

Overseas Customers
We are very happy to accept orders from customers outside Australia. However, please note that the only payment method we currently accept from overseas customers is Paypal.

Privacy Policy
To process your order, it is necessary for us to collect certain details about you – such as your street address and email address. Your privacy is very important to us. We will never share your details with a third party.

With your first transaction, you will be invited to join our email list. We use this list to keep our customers informed about specials and new products. It is your choice whether you become a member, and you can “unjoin” at any time. We will never share your details with a third party.

Back to Top ^